Contact us about your video project

Whether you have a detailed brief or just a rough idea, we would love to hear from you. Reach out and we will get back to you within one business day.

How to reach us

Visit our studio
697 Kam Shan Terrace, Causeway Bay, Hong Kong Island, Hong Kong

Our studio is open for visits by appointment Monday through Friday, 9:00 am to 6:00 pm. We are located on the third floor of the building — ring the buzzer marked "RVM Studio" and our receptionist will let you in. Street parking is limited, so we recommend taking the MTR to Causeway Bay station (Exit F) and walking the short distance to our door.

Call us
+852 2856 4465

Our phone lines are staffed during business hours. If you call outside of those times, please leave a voicemail and we will return your call the following morning.

Email us
[email protected]

For detailed enquiries, email is often the best option. Include as much information as you can about your project — budget range, timeline, target audience, and any reference videos you admire — and we will prepare a tailored response.

Send us a message

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Frequently asked questions

Here are answers to some of the questions we hear most often from prospective clients considering a video project with us.

How long does a typical video project take?

Timelines vary depending on the scope and complexity of the project. A straightforward corporate interview video can be completed in two to three weeks from briefing to final delivery. A multi-location commercial with animation and sound design typically takes six to eight weeks. During our initial consultation, we will provide a detailed project timeline tailored to your specific requirements so there are no surprises along the way.

Do you travel outside of Hong Kong for shoots?

Absolutely. While our studio is based in Causeway Bay, we regularly travel throughout Asia and beyond for client projects. We have filmed in mainland China, Singapore, Japan, Australia, and the United Kingdom. Travel and accommodation costs are quoted separately and transparently before any commitment is made.

What if I only need editing, not a full production?

We are happy to work with existing footage. Many clients come to us with raw material from internal teams or previous shoots that needs professional editing, colour grading, and sound design. Our post-production packages are designed specifically for this scenario, and you can find details on our pricing page.

Can you help with video strategy and distribution?

Yes. We offer strategic consultations that cover content planning, platform optimisation, thumbnail design, and analytics tracking. We believe a great video is only as effective as its distribution strategy, so we work closely with your marketing team to ensure maximum reach and engagement.

How many revisions are included?

Every package includes at least two rounds of revisions at no extra cost. Additional revision rounds can be arranged at a fair hourly rate. We find that our thorough pre-production process — including detailed storyboards and mood boards — means most clients are delighted with the first or second cut.

Find our studio

We are conveniently located in the heart of Causeway Bay, one of Hong Kong Island's most vibrant and accessible neighbourhoods.

Exterior view of the Reliable Vision Media studio in Causeway Bay

Our studio is a short walk from Causeway Bay MTR station. Look for the glass entrance on the ground floor of 697 Kam Shan Terrace. We always recommend booking an appointment before visiting so we can ensure the right team member is available to meet with you and discuss your project in detail.